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Master Process - Eight Step Master Problem Solving Process

"Organizations fall behind when they stand still. Many achieve perpetual motion, only to find that they've been running in circles. The 2,000 Percent Solution is a blueprint for managers seeking to harness the energy of the organization and transform it into forward progress with growth momentum. The 2,000 Percent Solution offers clear thinking that can help make your organization a bigger winner."

-- James M. Kilts
President and Chief Executive Officer
Nabisco Holdings

This Process allows you to break through stalls and find 2,000 Percent Solutions!

In Part Two, The 2,000 Percent Solution describes a master Eight Step Problem Solving Process that can be used in any situation to create rapid progress. The concept behind improving economic performance is simple. This Process allows you to break through stalls and find 2,000 Percent Solutions!

Step 1: Learn the value of measurements.

Step 2: Measure as many aspects of important activities as possible, in as many ways as possible. Each one teaches you something.

Step 3: Use the measurements to locate the best way that anyone has ever performed these important activities (the current best practice) and anticipate where this effectiveness will reach in the next five years (the future best practice).

Step 4: Move to implement beyond the future best practice.

Step 5: Estimate the theoretical best practice (the best that anyone could ever do with current technology and knowledge).

Step 6: Approach the theoretical best practice as nearly as possible in the short term so that you can move beyond today's best practice to an even better practice.

Step 7: Match the people and the incentives to the key tasks.

Step 8: Keep repeating the process.

Let us know how you are doing! Learn the Process, Teach the Process and Do this Assignment.


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