"It's easy for individuals to get caught up in the grind of daily business, and for organizations to
find themselves trapped by ineffective practices. But 'business as usual' assumes that the way
things are is the way they must be. The 2,000 Percent Solution provides a valuable service,
demonstrating the important of outside-the-box thinking as well as providing practical suggestions
that can make a difference in both personal and organizational effectiveness."
-- Robert B. Catell
Chairman and Chief Executive Officer
KeySpan Energy